Refund policy

At Beacon Hill Beans, we take great pride in providing high-quality, freshly roasted coffee beans to our customers. Due to the perishable nature of our products, we cannot refund policy. Please review our policy before making a purchase.

All Sales Are Final
Once an order has been placed and processed, we do not offer refunds, returns, or exchanges. This policy ensures that every customer receives the freshest, cleanest coffee possible.

Damaged or Incorrect Orders
While we do not offer refunds, we are committed to customer satisfaction. If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery through our help desk with your order number and clear photos of the issue. We will work with you to find an appropriate resolution, which may include a replacement or store credit.

Order Cancellations
Because we roast and ship our items fresh, and cannot guarantee the sanitation of used product, we are unable to 

Quality Assurance
If you have concerns about the quality of your coffee, please reach out to us here. We value your feedback and will do our best to address any issues.

By purchasing from Beacon Hill Beans, you acknowledge and agree to this no refunds policy. Thank you for supporting our commitment to delivering the freshest coffee possible!